We had a nasty web ADI issue on a few of the upgraded instances. It worked before, it works on some other R12 instances, but we are not able to make it working again.
It throws all the time "Mail Merge Aborted due to error in creating the Mail Merge Data Source". Nothing in the log files.
Escalated the P2, but no reactions from support side. After some background fighting, a senior support analyst jumped in, and the next day it worked.
The $BNE_TOP/sql/BNENLINS.sql script fixed some NLS data issues in the custom integrator, et voila.
